Shipping & Delivery Policy
At Bubble Clinic, we aim to dispatch orders promptly and provide clear, transparent shipping information.
Where We Ship
Bubble Clinic currently ships within Australia only.
Shipping Rates
Standard Shipping: $10 for orders under $50.
Free Standard Shipping: Available on Australian orders of $50 or more after discounts and promotions.
Express Shipping: $15 where available.
Shipping charges shown at checkout are based on the shipping option selected and the order value.
Processing Times
Orders are generally processed within 1–2 business days, excluding weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation and tracking information where tracking is available.
Estimated Delivery Times
Australian orders are usually delivered within 2–5 business days after dispatch. Remote or regional areas may take a little longer depending on the carrier and destination.
Delivery timeframes are estimates and may occasionally be affected by carrier delays, public holidays, severe weather or other circumstances outside our reasonable control.
Express services may arrive sooner, depending on destination and carrier availability.
Delivery timeframes are estimates only and may occasionally be affected by carrier delays, public holidays, severe weather or other circumstances outside our reasonable control.
Tracking Your Order
Where tracking is provided, your tracking details will be included in your dispatch notification. Tracking information may take a short period to become active after your parcel has been lodged with the carrier.
Incorrect Delivery Details
Please check your shipping address carefully before completing your order. If you notice an error, contact us as soon as possible. We will try to assist before dispatch, but we cannot guarantee that address changes can be made once an order has been processed or shipped.
Delayed, Lost or Damaged Parcels
If you believe your parcel has been significantly delayed, lost or damaged in transit, please contact us so we can assist with the carrier and investigate the delivery.
Nothing in this policy excludes or limits any rights you may have under the Australian Consumer Law.
Policy Updates
Shipping rates, services and delivery estimates may change from time to time. The current shipping options and charges displayed at checkout will apply to your order.
Contact Us
If you have any questions about shipping or your order, please contact:
Bubble Clinic
Email: hello@bubbleclinic.com.au