Effective Date: 15/01/2025
Bubble Clinic ("we", "us", or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, and postal address.
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Account Details: Username, password, and other credentials used to access our services.
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Payment Information: Credit/debit card details and billing information.
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Order History: Details of products purchased and transaction history.
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Marketing Preferences: Preferences regarding receiving marketing communications.
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Website Usage Data: IP address, browser type, operating system, pages visited, and other analytical data.
We collect this information when you:
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Make a purchase or place an order.
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Create an account on our website.
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Subscribe to our newsletter or marketing communications.
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Contact our customer service team.
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Participate in surveys, promotions, or competitions.
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Browse our website (via cookies and similar technologies).
2. Use of Personal Information
We use your personal information to:
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Process and fulfill your orders.
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Communicate with you about your orders, account, or inquiries.
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Send you marketing communications (where you have consented).
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Improve our products, services, and customer experience.
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Conduct market research and analysis.
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Comply with legal obligations and prevent fraudulent activities.
3. Disclosure of Personal Information
We may disclose your personal information to:
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Service Providers: Third-party vendors who assist in operating our website, processing payments, delivering products, and other business functions.
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Legal Authorities: When required by law or to protect our rights and property.
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Business Transfers: In the event of a merger, acquisition, or sale of assets.
We ensure that these third parties handle your personal information in accordance with this Privacy Policy and the APPs.
4. International Data Transfers
Some of our service providers may be located outside Australia. When we transfer your personal information internationally, we take reasonable steps to ensure that the recipient complies with the APPs or is subject to laws that offer similar protection.
5. Security of Personal Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
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Secure servers and encryption.
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Access controls and authentication procedures.
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Regular security assessments and updates.
6. Access and Correction
You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical data. You can manage your cookie preferences through your browser settings.
8. Marketing Communications
If you have opted in to receive marketing communications, we may send you information about our products, services, and promotions. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
9. Complaints and Inquiries
If you have any concerns or complaints regarding our handling of your personal information, please contact us using the details below. We will investigate and respond to your complaint promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Bubble Clinic
Email: hello@bubbleclinic.com.au or
Email: admin@bubbleclinic.com.au
This Privacy Policy was last updated on 13/12/2025.
Bubble Clinic is a trading name of Capricorn Interiors Pty Ltd (ABN 20 660 334 994), an Australian online-only retailer operating in accordance with Australian Consumer Law.
